Last Updated: 6/15/2025
AZCCTV respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website and services.
By visiting our site or using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of personal information:
- Full name
- Email address
- Phone number
- Service address (if applicable)
- Appointment or service details
- SMS consent preferences (opt-in/opt-out records)
This information is collected directly from you when you fill out a form, schedule a service, or communicate with us via email, phone, or SMS.
2. How We Use Your Information
We use the information you provide to:
- Schedule appointments and deliver requested services
- Send appointment confirmations, service updates, and reminders via SMS or email
- Send occasional promotional messages (only if you opted in)
- Respond to your questions or service requests
- Maintain internal records and improve our service
3. SMS and Text Messaging Consent
By providing your phone number and checking the consent box on our forms, you agree to receive SMS messages from AZCCTV. These may include:
- Appointment reminders
- Service updates
- Promotional messages (if you opted in)
You can opt-out of these messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at service@azcctv.com.
We do not send unsolicited marketing messages, and we only message those who have provided consent.
4. Sharing Your Information
We do not sell, rent, or share your personal or mobile information with third parties or affiliates for marketing purposes.
Your data may be shared with trusted service providers who help us operate our business (such as CRM platforms or SMS delivery partners) solely for the purpose of fulfilling our services. These parties are required to keep your data confidential.
5. Data Security
We implement appropriate technical and organizational safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or mobile network is 100% secure.
6. Your Choices
You have the right to:
- Opt out of receiving promotional or service messages
- Request access to the personal data we hold about you
- Request correction or deletion of your personal information (subject to legal or contractual obligations)
To make any of these requests, email us at service@azcctv.com.
7. Cookies and Tracking
Our website may use cookies and other tracking technologies to improve your browsing experience and gather analytical data. You may choose to disable cookies through your browser settings.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
AZCCTV
Email: service@azcctv.com
Website: https://az-cctv.com